Cancelled Orders
If you wish to cancel an order made from our website, please contact us within 24 hours of the original time of the sale. If
the goods have already been dispatched, we require the item returning unopened
and in it’s original condition before we can process the refund.
Delivery & Stock Levels
Speedsafe Group aims to maintain stock levels to supply customers demands. If an
item is ordered before midday via the website, we aim to despatch the day with
delivery the following day. We reserve the right to use various couriers
depending on the unit ordered from the website.
If a unit is temporarily out of stock and we’re unable to dispatch your unit
within 24 hours we will contact you via email or phone to advise an anticipated
delivery date.
Cooling Off Period
You are entitled to a "cooling off period" of 7 days from receipt of goods.
Should you wish to cancel your sales contract, you must do so in writing
confirming your reason for this request.
Please note this must be received by us within 7 days of receipt of your goods
and can be done so by using our contact us page.
However, there are some exceptions to your right to cancel and these are stated
below:
1. Where you have opened and attempted to download computer software.
2. Where you have entered into a subscription / registration process, by
agreement, before the end of the cooling off period.
Upon receipt of this request a returns form will be sent to you. Please complete
and return with the unit (via insured post) within 7 days. We will then action
your refund within 30 working days.
We are not able to offer re-imbursement of postage costs and a refund can only
be processed if the entire / whole unit is returned inc. all leads, manuals,
fixtures and fittings. Please note, we may also deduct a small charge to cover
our initial delivery costs, up to but not exceeding £5.00.
Faulty Goods
If there is a problem with your goods, please contact us.
We will deal with the matter in accordance with your legal rights.
UK Law
As at the 30th March 2007, all of the products we sell are legal to own and use
in Great Britain. Parking Sensors will not be held liable in the event
that the law changes in the future. Liability in this instance will be with the
owner of the unit. We will not refund any purchase due to a
change in law making any of our units illegal to own in Great Britain.
Customers from outside of Great Britain purchase must adhere to local country
laws. We will not be held responsible in any instance if local laws are flaunted
in any way.
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